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Field
Force was established in 1995 as a field and data processing consultancy
dedicated to supplying honest and reliable data.
Our
management team has experience in all aspects of interviewing and
supervision and training of interviewers.
Since 2010 Field
Force has partnered with Oz Info for data collection and processing. This has boosted field capacity and harnessess the considerable in-house computer services of Oz Info.
WE
ARE AT THE LEADING EDGE OF INDUSTRY QA REQUIREMENTS:
Oz Info holds ISO certification established from long standing quality systems
High supervisor to interviewer ratio delivers superior quality
We are aware of tight margins and so minimise costs and maximise quality
We have complete control with access to field teams throughout Australia
QA includes telephone monitoring, back-check calls and in-person observations
LET FIELD FORCE MANAGE YOUR DATA GATHERING...
Questionnaire fine tuning, piloting
and fieldwork through to delivery of data in flexible formats.
While we can supply field, coding and data processing as
separate functions there are advantages in allowing our experienced
staff to manage all of your data gathering and processing needs.
THE SCOPE OF OUR WORK:
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TELEPHONE
Our emphasis is training and supervision of interviewers to establish rapport over the phone and to deliver excellent quality output.
CATI 'Residential' & 'Business 2 Business'
Surveys scripted and hosted on secure LAN or client web linked surveys (CAWI)
Sampling using random call across Australia, or from lists
Seamless data integration CATI, CAPI, Online
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CENTRAL LOCATION
Our emphasis is training and supervision of interviewers to approach with confidence respondents F2F in order to deliver excellent quality output.
Hand held computers or pen-n-paper
Sampling via random intercept outdoors or at sites including shopping centres, hired venues or store exits
Seamless data integration CATI, CAPI, Online
- MYSTERY SHOPS & AUDITS
Our emphasis is training and supervision of interviewers to take on the persona of a customer and to deliver detailed observational insights.
Mystery and Shadow Shopping at client or competitor locations
Product Audits and price checks via telephone or in-store or on-line
- FGD & IDI
'Focus Group Discussions' & 'In-depth-Interviews'
Our emphasis is training senior staff to 'deep-dive' probed responses for quality output.
Interviewing with or without transcripts or reporting.
We access professional venues throughout Australia with services such as client viewing, audio-video recording, internet streaming
- EDP
Scripting, Data Entry, Coding of open questions
Analysis, Oz Quest, SPSS, Excel, ASCII formats
Seamless data integration CATI, CAPI, Online
- ONLINE
Online scripting, hosting
Seamless data integration CATI, CAPI, Online
- CONSULTING SERVICES
Client consultation meetings
Questionnaire design
Report writing with easy to comprehend data with actionable conclusions, either in-summary or full-detail
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CLIENTS: CLICK HERE VIEW OUR WEB SURVEY EXAMPLES
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CLIENTS: CLICK HERE TO DOWNLOAD OR VIEW OUR PRESENTATION ABOUT OUR COMPANY SERVICES
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CLIENT TESTIMONIALS: CLICK HERE
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